Terms of Service

1. Eligibility and your account

You must be at least 18 years old and able to enter a binding contract. You are responsible for accurate account information, maintaining the security of your Google or other sign-in account, and all activity performed through your account. One account is intended for one wedding workspace unless we approve otherwise.

2. Free planning tools

Core planning tools are currently offered without a monthly fee. We may add, change, suspend, or discontinue features, but we will not turn a one-time text purchase into a recurring subscription without your separate, affirmative consent.

3. Text packs, segments, and payments

• Text packs are one-time purchases, not subscriptions, and do not auto-renew.
• A displayed “message” balance is measured in SMS segments. Long messages, emoji, special characters, and carrier encoding can cause a single visible message to consume multiple segments.
• Prices, included segments, taxes, and fees are shown before checkout. Payment is processed by Stripe or another disclosed payment processor; A to I Do does not store your full card number.
• Except where required by law or expressly stated at checkout, completed text-pack purchases are final and non-refundable.
• Credits have no cash value, cannot be transferred or redeemed for cash, and are forfeited without refund when your account is deleted or expires under Section 8.
• Carrier rejection, recipient opt-out, invalid numbers, and multipart delivery may still consume provider resources and may count against a balance where permitted by law and disclosed in the Service.

4. Wedding text program

A to I Do provides non-promotional wedding updates, such as RSVP reminders, schedule changes, venue and transportation details, and answers to guest questions. Before A to I Do sends any text, the wedding host must receive the guest's express verbal consent by phone or in person and record the phone number and consent date in the Service. A to I Do then sends one enrollment confirmation; no reply is required. Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time or HELP for help, or contact support@atoido.com.

You may message only recipients who gave legally sufficient consent to receive the type of messages you send. You are responsible for maintaining accurate proof of consent and complying with carrier rules and applicable law. Do not use A to I Do for purchased lists, cold outreach, unrelated advertising, harassment, unlawful content, emergencies, or time-critical safety communications. We may block or suspend messaging that creates compliance, fraud, carrier, or reputational risk.

5. Acceptable use

You may not misuse the Service, interfere with its operation, access another person’s data, probe security, upload malware, scrape protected portions of the Service, impersonate others, infringe intellectual-property or privacy rights, or use the Service for illegal, deceptive, abusive, discriminatory, or harmful activity.

6. Registries, vendors, and third-party services

Registry information, prices, availability, vendor details, maps, authentication, payment processing, messaging, and other features may rely on third parties such as Amazon, Google, Firebase, Stripe, Telnyx, or Plivo. Their terms and privacy practices also apply. Product information can change, and you should verify price, availability, and registry status on the retailer’s site. A to I Do may earn a commission from qualifying purchases through clearly disclosed affiliate links, at no additional cost to the guest.

7. Your content and guest information

You retain ownership of the information you submit. You grant us a limited license to host, process, transmit, display, and back up that information solely to operate, secure, and improve the Service. You represent that you have the right to provide guest contact information and other submitted content. Do not upload highly sensitive information such as government identification numbers, financial-account credentials, or medical records.

9. Suspension and termination

You may delete your account in Settings. We may suspend or terminate access when reasonably necessary to address unlawful use, messaging abuse, fraud, security threats, nonpayment, third-party requirements, or a material violation of these Terms. Sections that by their nature should survive termination—including payment obligations, disclaimers, limitations, and indemnity—will survive.

10. Service availability and disclaimers

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT GUARANTEE UNINTERRUPTED SERVICE, DELIVERY OF EVERY MESSAGE, ACCURACY OF THIRD-PARTY DATA, OR THAT THE SERVICE WILL MEET EVERY WEDDING OR LEGAL REQUIREMENT. A TO I DO IS NOT AN EMERGENCY COMMUNICATION SERVICE.

11. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, A TO I DO AND ITS OWNERS, PERSONNEL, AND SERVICE PROVIDERS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, LOST PROFITS, LOST DATA, MISSED EVENTS, OR FAILED MESSAGE DELIVERY. OUR TOTAL LIABILITY ARISING OUT OF THE SERVICE WILL NOT EXCEED THE GREATER OF $100 OR THE AMOUNT YOU PAID A TO I DO DURING THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM. Some jurisdictions do not allow certain limitations, so portions of this section may not apply to you.

12. Indemnification

To the extent permitted by law, you agree to defend, indemnify, and hold harmless A to I Do and its owners and service providers from claims, losses, liabilities, and reasonable costs arising from your content, your messages or lack of recipient consent, your violation of law, or your material breach of these Terms.

13. Changes and contact

We may update these Terms. Material changes will be presented for renewed acceptance or communicated through the Service. Continued use after the effective date of a non-material update constitutes acceptance. Questions or complaints may be sent to support@atoido.com.